Jul 27, 2021
Yunna Takeuchi, CMO & Co-Founder of City Unscripted, joins Jason Emanis, from London, England. Your guests want an experience beyond your hotel doors, to explore the city beyond the same old, same old. Yunna talks about how she works with hotels to help them drive ancillary revenue by adding value to the guest...
Jul 15, 2021
Sebastian Schopp, Head of Business Development, Travel, at Google, joins Jason Emanis, from Zurich, Switzerland. SHR's Windsurfer Booking Engine will soon support Google's free booking links and Sebastian breaks down, for hoteliers, what it is exactly, how adoption from hotels is going, is it really free?, where...
Jul 13, 2021
Bianca Porto Barga, Director of Sales North America, from Asksuite, joins me from Los Angeles, California. Bianca breaks down the key features and benefits of a chatbot uniquely developed for hotels from freeing staff from the mundane calls to 24/7 multilingual, automated responses, to improving bookings. More episodes...
Jul 7, 2021
Michaela Papenhoff, Managing Director, for h2c, joins Jason Emanis, from her home in Ratingen, Germany. Michaela talks about h2c's most recent survey findings on hotel booking engines (IBEs), including conversion rates; however, much of her data revolved around hotelier pain points with their existing IBEs, whether...