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SHR Soundbites

May 19, 2021

Jerod Jackson, Vice President of Revenue Management, with ZMC Hotels, joins Jason from Muskogee, Oklahoma, USA. Jerod talks about the growth period for hoteliers amid the pandemic, how ZMC immediately started making changes, everyone put on 12 more hats, doing a little more, with a little less, working smarter and...


May 19, 2021

Marcela Ceccacci Brown, Director of Sales, for Virgin Hotels, in Dallas, Texas, joins Jason on this episode of Soundbites. Marcela talks about the healthy uptick in not only social leads, but corporate as well, Virgin's sales org chart, their 'all hands on deck' mentality, and what photo shoots with local talent is...


May 19, 2021

Raul Moronta, Chief Commercial Officer, Remington Hotels, joins Jason from one of their properties in Santa Fe, New Mexico to talk about his new role. Raul talks about Remington's decision to create the CCO role, his background that led up to securing a the position, the necessary skill sets for the role,...


May 19, 2021

Patty de Gruiter, Vice President of Revenue and Sales, for Sircle Collection, joins Jason from her office in Amsterdam, Netherlands, to talk about alternative revenue streams. Patty talks about the enjoyment and frustrations of managing revenue amid the pandemic, the adjustments she's had to make—running...


May 19, 2021

Josh Spurlock, Client Success Manager, SHR, joins Jason for a quick chat on being hired in early 2020, only to be let go once the pandemic started taking its toll on hospitality, to then getting the call in early 2021, to come back.