Jun 29, 2021
Mukund Mohan, Go To Market Management, for Infor, joins Jason Emanis, from his home in Las Vegas, Nevada. Mukund talks about the acceleration of hotels embracing technology that was available pre-pandemic, i.e., contactless check-in/checkout and ordering meals on mobile phones. While a bit of a novelty at...
Jun 22, 2021
Nadine Böttcher, Head of Product Innovation, with OTA Insight, joins Jason Emanis, from Sweden. Nadine talks about the data revenue managers should be looking at—upper funnel, that is, when guest are starting to look for a destination and compare rates. This data is helping revenue managers track recovery and better...
Jun 17, 2021
Scott Neslage, Director of Revenue Management, for The Indigo Road Hospitality Group, joins Jason Emanis, from his soon-to-open, mountain lodge, the Skyline Lodge, in Highlands, North Carolina. Scott talks about his start in hospitality at Starbucks, his move into revenue management of restaurants, and now, hotels....
Jun 15, 2021
Nicole Adair, Product Manager and Director of Revenue Management for Hire, with SHR, joins Jason Emanis, from her office in Dallas, Texas. She talks about how it's more important than ever for a hotel to be segmenting their booking business... -the huge shift from OTA to direct caused by the 'billboard effect' amid...
Jun 10, 2021
Thibault Catala, Founder & Managing Director, Catala Consulting, joins Jason Emanis, from his home in London, England. Thibault is a revenue management consultant with clients in Europe and the U.S. He talks about shifting from revenue manager to profitability manager, how creative hotels are while in survival mode, how...