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SHR Soundbites

Aug 31, 2021

Natasha Nagar, Head of Employer Brand & Talent, with Kew Green Hotels, joins Jason Emanis, from Midlands, England. Natasha talks about the efforts that Kews undertakes to identify great talent and the brand pillars that make them so attractive to the best revenue talent in their markets. One of Kews brand pillars is...


Aug 17, 2021

Michael Grove, COO, for HotStats, joins Jason Emanis, from Cardiff, Wales. Michael talks about the changes to how hotels are run, the change in business models, even the fundamentals of revenue management, and the one key point when looking at a hotel’s new normal—the massive change to cost base of hotels, many...


Aug 17, 2021

Jenifer Morgan, Revenue Manager, Leisure Hotels & Resorts, joins Jason Emanis, from Park City, Utah, where she's opening a new hotel, Black Rock Mountain Resort. With front-of-the-house staff shortages, Revenue leaders like Jenifer are having to juggle the business by adjusting length-of-stay restrictions and shutting...


Aug 17, 2021

Kurt Weinsheimer, Chief Solutions Officer for Sojern, joins Jason Emanis, from San Francisco, California. While Google has pushed back the demise of 3rd-party cookies, Kurt talks about the inevitable and making way for better, permission-based marketing from hotels. What to do now? 1. Collect customer emails -...


Aug 13, 2021

Lori McNaught, Director of Revenue Management for Olympia Companies joins Jason Emanis, from Portland, Maine. Lori talks about how revenue managers moved from gatekeepers of revenue to generators of revenue during the pandemic, and in some markets, back to gatekeepers. Working closely with Sales it was all about, ‘Who...